Thank you for choosing Brown Bakery! We strive to ensure that your orders are delivered to you promptly and efficiently. Please take a moment to review our shipping policy:
Shipping Methods:
We currently offer standard shipping for all orders within our delivery area. We are committed to ensuring that your baked goods reach you in the freshest condition possible.
Shipping Rates:
Shipping rates are calculated based on the weight of your order and the delivery location. You will be provided with the shipping cost during the checkout process before finalizing your order.
Shipping Timeframes:
Orders are typically processed within 1-2 business days from the time of purchase. Once your order has been processed, please allow 3-5 business days for standard shipping delivery. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather or transportation delays.
Shipping Restrictions:
At this time, we only ship within our designated delivery area. We apologize for any inconvenience this may cause. If you have any questions about shipping to your location, please contact our customer service team for assistance.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.
Delivery Issues:
In the event that your order is delayed or damaged during shipping, please contact us immediately. We will work diligently to resolve any issues and ensure that you receive your order in a timely manner.
International Shipping:
We do not currently offer international shipping. We apologize for any inconvenience this may cause.
Additional Shipping Information for Cakes:
For regular cakes, please allow 2 hours for processing before shipping. Customized cakes may require additional preparation time, so please allow 4 days for processing before shipping.
Contact Us:
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team at contact us.
Thank you for choosing Brown Bakery. We appreciate your business!