Thank you for choosing Brown Bakery, where every bite is a taste of perfection. Before placing your order, please take a moment to review our terms and conditions outlined below:

1. Order Placement: Orders can be placed online through our website or mobile app, or by calling our bakery directly. We accept payment via credit/debit cards, digital wallets, and cash on delivery.

2. Delivery and Pickup: We offer convenient delivery options within our service area as well as pickup from our bakery location in Sector 4, Gurgaon. Delivery charges may apply based on distance and order size.

3. Order Modifications: We strive to accommodate special requests and modifications to orders whenever possible. However, please note that certain requests may incur additional charges or may not be feasible based on product availability.

4. Cancellation Policy: Orders can be canceled or modified up to 24 hours prior to the scheduled delivery or pickup time. Cancellations made within 24 hours may be subject to a cancellation fee.

5. Quality Assurance: We take pride in the quality of our baked goods and desserts. If you are unsatisfied with your purchase due to issues such as taste, freshness, or quality, please contact us within 24 hours of receiving your order for a resolution.

6. Allergen Information: Please be aware that our products may contain allergens such as nuts, dairy, and gluten. While we take precautions to prevent cross-contamination, we cannot guarantee that our products are free from allergens.

7. Customer Feedback: Your feedback is invaluable to us as we strive to continuously improve our products and services. Please don’t hesitate to share your thoughts and suggestions with us.

8. Privacy Policy: We are committed to protecting your privacy and personal information. Any information collected during the order process will be used solely for the purpose of fulfilling your order and will not be shared with third parties.

9. Disclaimer: While we make every effort to ensure the accuracy of product descriptions and pricing, errors may occasionally occur. In such cases, we reserve the right to correct any errors and adjust pricing as necessary.

10. Modification of Terms: Brown Bakery reserves the right to modify these terms and conditions at any time without prior notice. By placing an order with us, you agree to abide by the most current version of our terms and conditions.

Thank you for choosing Brown Bakery. We look forward to serving you and exceeding your expectations with our delectable treats. If you have any questions or concerns regarding our terms and conditions, please don’t hesitate to contact us.